Support Center

Where do I go for hotel information?

Last Updated: Oct 09, 2018 10:28AM CDT

You must have purchased a Family Reunion ticket in order book your hotel reservation.

To Make a New Hotel Reservation:

Either click the link from your Confirmation Email and click 'Book Your Hotel Here' or

  1. Click here and enter your registration information to access your ticket
  2. Click continue through to the final confirmation page and select ‘Book Your Hotel Here!”

Transfer Tickets! If you purchased a transfer ticket and are looking to book a new hotel reservation or transfer the previous agent’s hotel reservation to your name, please email the following information to

  1. Your ticket confirmation number
  2. The name of the attendee the ticket was purchased from
  3. Requested travel dates
  4. Preferred top 3 hotel choices

For housing inquiries, please contact our OFFICIAL housing bureau at or 844-840-1836


Please do not email with hotel questions, as we unfortunately do not have any access to hotel reservations or information and will direct you to the email and phone number above.

Shuttles will be offered to guests staying at hotels not within walking distance of the New Orleans Morial Convention Center. Shuttle schedules are subject to change. View schedule in the Family Reunion app!

Reservation Cutoff Deadline: January 20, 2019.

Contact Us

  • Email Us
  • Mastery Clients please email with questions
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